Cookie Policy

What is a Cookie

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. The web site that created the cookie can then access it at a later time to recover the information, for example for use on a different page.

Cookies do lots of different jobs, like keeping track of choices you make during your quote journey, letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.

As well as the site setting cookies it is possible for them to be set by a third party, these are known as third party cookies.

We use cookies to:

  • Track selections that you make while you are getting a quote or buying a policy. These cookies are essential to us delivering our services.
  • Support the collection of anonymous statistics to allow us to understand how the web site is used in order to improve the visitor experience.
  • Keep track of when you come to the site via one of our partners. These are third party cookies.

You can find out more about cookies at allaboutcookies.org and www.youronlinechoices.eu.

Cookie Categories

The cookies used on this website have been categorised based on the categories found in the International Chamber of Commerce UK Cookie Guide. This defines four categories of cookies based on what they are used for and the sort of information they store:

Strictly Necessary

These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like providing a policy quote, cannot be provided.

Performance

These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

Functionality

These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located.

These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

Targeting and Advertising

This site does not use targeting and advertising cookies.

These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.

Some of our websites also include third party cookies, which are cookies set by other companies such as our partners. In each of the four categories above, we have specified where third party cookies are used.

Cookie List

The following table contains a list of the cookies used by the site:

Category: Strictly Necessary

General

ASPXANONYMOUS – Used to store an end-users non-authenticated settings i.e. username or language selection.
ASP.NET_SessionID – ASP.NET uses this cookie so it can store values/variables against an end-user for a specific page. This data is stored on the web server and not on the client side browser/PC.
.ASPXAUTH – ASP.NET authentication control token used for ASP.NET forms authentication purposes.

All of these cookies (except Anonymous) are deleted when a user logs out from the site.

No personal data is persisted in cookies with the exception of the username (if the end-user chooses to keep the anonymous cookie). The only other personal details stored are within our membership system, sensitive data such as passwords and credit card details are never stored or stored using encryption.

Category: Performance

Google Analytics

_ga

Any user tracking is undertaken by Google Analytics that has had JavaScript payloads inserted into each page (both authenticated and anonymous pages), by tracking we mean page hits. Once a user has logged in we physically record the user identity, date, time and IP address in our membership tables.

Google Analytics cookies do not collect personal data about our website visitors.

Google Analytics is used to collect information about how visitors use our website. We use this information to understand how our website is used, and therefore how to improve the website. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

Category: Functionality

General

CookieAccepted – used to remember not to display a website message that the user has indicated they do not want to see again regarding the use of cookies on the site. This cookie expires in a year from the time it has been created upon agreeing the use of cookies.