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Contract Management: Setting your KPIs and SLAs

Contract Management: Setting your KPIs and SLAs

After spending three to four months on the procurement process, an on-going contract management procedure, including setting your Key Performance Indicators and Service Level Agreements, is key to ensuring your school or MAT continually receives the highest quality service from your contractors.

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Thinking Sustainably

Thinking Sustainably

In the latest edition of ISBL’s The Voice, Claire Delaney discusses how school business professionals should navigate any changes and why sustainability is important.

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It all adds up! Effective budget management

It all adds up! Effective budget management

In order to ensure that you’re managing your budget effectively, there are a number of questions that you should be asking yourself.

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What does Brexit mean for public procurement in the UK’s Education Sector?

What does Brexit mean for public procurement in the UK’s Education Sector?

Your guide on the potential ramifications that leaving the EU could have on public procurement in the UK, and what this could mean for the education sector.

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Tackling the Secret Language of Procurement

Tackling the Secret Language of Procurement

The world of procurement is full of terms and acronyms making up its own language. To help you decipher the jargon, we have compiled a list of the most common terms you might see and hear.

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